Some people have concerns about whether someone will be driving their vehicle when it is shipped with an auto transport company. This is a legitimate concern given that our vehicles are usually one of our most expensive assets next to our home. The truth is that someone will likely have to drive your car at some point during the shipping process, but the good news is that it shouldn’t be very far.
Many transport companies have a drop-off location where customers will leave their car prior to shipment. When the vehicle is ready to be loaded, it might be necessary for a worker to drive your car from a storage location to the carrier. Typically, this is not a far distance. At this point, the driver of the auto carrier will have to drive your vehicle onto the truck. It will remain on the carrier for the entire transport and then the driver will have to drive it off the carrier when it’s time to unload. Depending on the transport company, your car might remain at this location or it might be driven to a storage location where it will remain until it is picked up. Other than these short distances, your vehicle should not be driven during the transport process. You will be asked to give your keys to the driver of the transport carrier so they can load and unload your vehicle from the carrier.
Although your car will be driven at some point during the shipping process, the distance should be minimal. You should note the mileage of your vehicle at the time of drop-off and the transport company should provide you with a bill of lading which will also document the mileage when the car was dropped off. You should always compare the mileage at drop-off to the current mileage of the vehicle to check for any discrepancies. Most reputable auto transport companies will also offer insurance while your vehicle is being shipped, but you should check to see if this includes driving it to and from the auto carrier. If they do not cover this part of the process, check with your own insurance company to ensure your car is covered. In some cases, additional insurance might need to be purchased. In order to provide additional coverage, Ship a Car Direct provides a 'Damage Free Guarantee'.
Frequently Asked Questions
Answers to Your Car Moving Questions
The hardest thing for people researching car moving companies to understand is that the prices they are getting are not hard and fast gaurantees, but rather ESTIMATES of what one company thinks it will take to get a vehicle moved promptly versus another company's opinion of what it will take. Don't be fooled, there are not carriers committed to take your vehicle at these quoted prices, the company you choose will still have to get to work getting a carrier to commit to move it at the price they quote you.
Your total price breaks down into two parts, the broker's fee (or 'deposit' as everyone calls it) and the carriers fee (your COD amount) Make no mistake about this, EVERYONE YOU ARE GETTING SALES CALLS FROM IS GOING TO BROKER YOUR MOVE. In this industry, there are brokers who try to fool you into thinking that they are the actual carriers and there are an equal amount of carriers who sell themselves on the fact that they have a truck or two but are not being honest about the fact that they broker out 90% of the orders they book. Here is a quick easy way to tell, if a company takes an up front fee, whether they call it a deposit or any other name, they are a broker. Carriers do not take any payment until the vehicle is delivered.
In our opinion, you are crazy to do so. Have you ever been paid up front for the work that you perform for your employer? Why would you pay a fee up front when there are reliable and trustworthy companies like ours that won't ask for it until we provide you with your carriers details?
The average transit time from pick up to delivery on any vehicle going coast to coast will be between one and two weeks. From there you can figure your transit time based on how far your vehicle is traveling, i.e. from either coast to the Midwest might average 3-7 days.
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