There is no doubt that we all enjoy a good deal but when it comes to auto transport, cheaper is not always better. The fact is, there are significant costs associated with loading your vehicle onto a truck and transporting it from one place to another. Therefore, keep in mind that if a shipping quote sounds too good to be true, it probably is. Think of it much like you would buying a car. You wouldn’t buy the cheapest car on the lot because you would assume something is wrong with it and the same is true when choosing a shipping company. Your vehicle is a valuable asset so don’t take your chances on an unreliable shipping company and never base your decision on price alone. Here’s why:
Cheap Prices Usually Mean Hidden Fees
Some companies try to lure customers by offering a lowball quote but what customers aren’t seeing are the additional fees and surcharges that will be tacked onto the bill. If you get a quote that seems drastically cheaper than the others, be sure and ask about extra fees and charges so they can’t sneak them in.
Cheaper Prices Mean Less Customer Service
We have all heard the old adage “you get what you pay for” and the same holds true for shipping companies. Many of these cheaper companies have lower prices because they don’t actually have a customer service department and you are dealing directly with the driver. This can present huge problems if you need to address a problem with delays or damage. Great customer service is worth paying for!
Cheaper Prices Mean Less Experience
Established auto transporters have more experience and this matters when you are shipping a vehicle across the country. This experience may cost you a bit more but it may also save you time and spare you the headache and hassle of dealing with delays or damage.
Cheaper Prices Might Mean Scammers
Unfortunately there are scammers out there who are looking to profit off vulnerable customers. They will try to trick you into paying a deposit for your vehicle transport and then they never show up to pick up your vehicle. One of the best ways to tell if the company is legitimate is by looking on the company website for their six-digit MC Docket number. Every auto transport company is required to be registered by the Federal Motor Carrier Administration and this number is proof of their registration.
Frequently Asked Questions
Answers to Your Car Moving Questions
The hardest thing for people researching car moving companies to understand is that the prices they are getting are not hard and fast gaurantees, but rather ESTIMATES of what one company thinks it will take to get a vehicle moved promptly versus another company's opinion of what it will take. Don't be fooled, there are not carriers committed to take your vehicle at these quoted prices, the company you choose will still have to get to work getting a carrier to commit to move it at the price they quote you.
Your total price breaks down into two parts, the broker's fee (or 'deposit' as everyone calls it) and the carriers fee (your COD amount) Make no mistake about this, EVERYONE YOU ARE GETTING SALES CALLS FROM IS GOING TO BROKER YOUR MOVE. In this industry, there are brokers who try to fool you into thinking that they are the actual carriers and there are an equal amount of carriers who sell themselves on the fact that they have a truck or two but are not being honest about the fact that they broker out 90% of the orders they book. Here is a quick easy way to tell, if a company takes an up front fee, whether they call it a deposit or any other name, they are a broker. Carriers do not take any payment until the vehicle is delivered.
In our opinion, you are crazy to do so. Have you ever been paid up front for the work that you perform for your employer? Why would you pay a fee up front when there are reliable and trustworthy companies like ours that won't ask for it until we provide you with your carriers details?
The average transit time from pick up to delivery on any vehicle going coast to coast will be between one and two weeks. From there you can figure your transit time based on how far your vehicle is traveling, i.e. from either coast to the Midwest might average 3-7 days.
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