Many customers will request car transport quotes weeks or even months in advance expecting to “lock in” an exact schedule for a guaranteed price. It makes sense, right? Especially when preparing a cross-country move, it’s just logical to plan ahead and cross things off of the big “to-do” list. But auto transports are not like bus schedules or other types of transit that have regular, dependable daily or weekly schedules. There isn’t a way to micro-manage the timing of car transports in a way to guarantee set schedules in advance. It’s just a totally different process no matter how much notice you give your broker to arrange your transport for you.
It has everything to do with the transitory nature of car transport customers for door-to-door service. Bus schedules are well-timed from stop to stop or station to station, but car carriers don’t operate out of hubs like buses do. Each and every car transport route is as unique as they individual customers being served with that run. It wouldn’t be cost effect to run fleets of carriers half empty from stop to stop across the country just to be able to have a master schedule. Each car transport scheduled has to include a full truckload of customers from the same general region to the same region going the same direction the same week. Because routes and schedules can vary widely from run to run and week to week, there is no way to guarantee one specific pick-up date months in advance. The car transport schedule is ever-changing.
No matter when you place your order, your schedule will be confirmed the week of your “First Available for Pick-up” date, most often within 24-48 hours of pick-up. And that date is an estimate; the timing can still be affected by traffic or road construction or a few other issues your driver can’t control. As much as your broker wants to put you at ease (and your driver wants to give the specific timing you want) it is realistic to plan on being flexible. We know you have to deal with your work schedule or try to catch a flight or any number of other hassles, but there just isn’t a way to guarantee a transport schedule with perfect precision in advance.
Please give us a call if you have any questions about the car transport booking process: 866-221-1664.
Frequently Asked Questions
Answers to Your Car Moving Questions
The hardest thing for people researching car moving companies to understand is that the prices they are getting are not hard and fast gaurantees, but rather ESTIMATES of what one company thinks it will take to get a vehicle moved promptly versus another company's opinion of what it will take. Don't be fooled, there are not carriers committed to take your vehicle at these quoted prices, the company you choose will still have to get to work getting a carrier to commit to move it at the price they quote you.
Your total price breaks down into two parts, the broker's fee (or 'deposit' as everyone calls it) and the carriers fee (your COD amount) Make no mistake about this, EVERYONE YOU ARE GETTING SALES CALLS FROM IS GOING TO BROKER YOUR MOVE. In this industry, there are brokers who try to fool you into thinking that they are the actual carriers and there are an equal amount of carriers who sell themselves on the fact that they have a truck or two but are not being honest about the fact that they broker out 90% of the orders they book. Here is a quick easy way to tell, if a company takes an up front fee, whether they call it a deposit or any other name, they are a broker. Carriers do not take any payment until the vehicle is delivered.
In our opinion, you are crazy to do so. Have you ever been paid up front for the work that you perform for your employer? Why would you pay a fee up front when there are reliable and trustworthy companies like ours that won't ask for it until we provide you with your carriers details?
The average transit time from pick up to delivery on any vehicle going coast to coast will be between one and two weeks. From there you can figure your transit time based on how far your vehicle is traveling, i.e. from either coast to the Midwest might average 3-7 days.