Are you contemplating having your car transported by a reputable company, but unsure about the care and customer service you’ll receive? If so, this is an article you won’t want to miss! We cover the three most common complaints consumers have when shipping the car, and what you can do to guarantee a smooth delivery, from start to finish!
The Delivery Wasn’t On Time
If you have a tight deadline for delivery, there may be additional fees added to your quote. (You can reduce the overall cost by planning ahead to allow extra wiggle room for delivery). At Ship A Car Direct, we are honest and upfront with our customers. The average transit time from pick up to delivery on any vehicle going coast to coast will be between one and two weeks. From there you can figure your transit time based on how far your vehicle is traveling, i.e. from either coast to the Midwest might average 3-7 days.
My Quote Wasn’t Accurate
It’s a common problem customers face: they get a quote that fits their budget, but don’t understand ‘hidden fees’ that accrue by the time they sign along the dotted line. This can happen for two main reasons: they didn’t know all the questions to ask, or the broker handling their shipping wasn’t upfront about added costs unique to their vehicle being shipped. To bypass both of these issues, make sure you have your pick-up and arrival zip codes clear, the type of vehicle you’re shipping, and if you’re crossing state lines, any additional fees you can expect.
There Was Damage to my Vehicle
The overall care of your vehicle is our first priority. While there is always the possibility of damage to your vehicle (weather conditions, etc.) we minimize this risk by recommending a covered transit (as opposed to an open carrier). Make sure to inspect your vehicle thoroughly before pick-up and that the transport company you choose provides insurance to cover any damage done.
Who Can You Trust to Ship Your Vehicle?
At Ship A Car Direct, there are no hidden fees, and virtually no risk of damage to your car when it arrives. Our iron-clad vehicle guarantees it! Contact us for a free quote today!
Frequently Asked Questions
Answers to Your Car Moving Questions
The hardest thing for people researching car moving companies to understand is that the prices they are getting are not hard and fast gaurantees, but rather ESTIMATES of what one company thinks it will take to get a vehicle moved promptly versus another company's opinion of what it will take. Don't be fooled, there are not carriers committed to take your vehicle at these quoted prices, the company you choose will still have to get to work getting a carrier to commit to move it at the price they quote you.
Your total price breaks down into two parts, the broker's fee (or 'deposit' as everyone calls it) and the carriers fee (your COD amount) Make no mistake about this, EVERYONE YOU ARE GETTING SALES CALLS FROM IS GOING TO BROKER YOUR MOVE. In this industry, there are brokers who try to fool you into thinking that they are the actual carriers and there are an equal amount of carriers who sell themselves on the fact that they have a truck or two but are not being honest about the fact that they broker out 90% of the orders they book. Here is a quick easy way to tell, if a company takes an up front fee, whether they call it a deposit or any other name, they are a broker. Carriers do not take any payment until the vehicle is delivered.
In our opinion, you are crazy to do so. Have you ever been paid up front for the work that you perform for your employer? Why would you pay a fee up front when there are reliable and trustworthy companies like ours that won't ask for it until we provide you with your carriers details?
The average transit time from pick up to delivery on any vehicle going coast to coast will be between one and two weeks. From there you can figure your transit time based on how far your vehicle is traveling, i.e. from either coast to the Midwest might average 3-7 days.