Unless you have moved across the county, you probably haven’t ever thought about shipping cars or what that entails. It’s a service most folks may only need once in their lives – if ever.
But when the need does arise, most people have no frame of reference for the basic process. Here’s what happens after the truck is assigned.
Your driver will call to provide an estimated time for pick-up, usually within 24 hours of arrival. While drivers prefers to stay on schedule, they are easily affected by traffic or weather or issues with other customers.
You won’t have to wait around all day, but it is realistic to be flexible with your time or have a back-up person on call. As long as the truck can safely access the address you specify, the carrier will come right to your neighborhood and load your vehicle there.
The hauler is large enough to transport multiple vehicles so the truck does need a flat, open space away from heavy traffic. Because the driver is usually alone and probably not based in your city, you may be asked to meet the carrier nearby if your location is not ideal for loading.
Your driver is shipping cars for other customers in the same region going the same direction. Open auto carriers take 7 or 8 other customer vehicles at the same time as yours.
Enclosed carriers can only accommodate 1, 2 or sometimes 3 vehicles at a time.
Your vehicle may have to be off-loaded during the transport to load/unload another customer’s car.
While en route shipping cars, drivers are regulated as far as how many hours a day they can drive, are required to take meal breaks and must sleep at night. In many states, drivers are not allowed to drive and use cell phones at the same time, so your driver won’t always be available to take or make update calls.
Before delivery, you will want to have your final payment ready – COD (cash on delivery) is standard.
Seven to ten days in transit is average from coast to coast, and your driver will call to provide an estimated time for their arrival within 24 hours of delivery.
And as mentioned before, they deliver to your address as long as your street is safe and accessible.
I hope that gives you a good picture of the basic process for shipping cars. If you have any further questions about car shipping in general, please contact us today at 866-221-1664 - (or just play around with our Free Rate Calculator)
Frequently Asked Questions
Answers to Your Car Moving Questions
The hardest thing for people researching car moving companies to understand is that the prices they are getting are not hard and fast gaurantees, but rather ESTIMATES of what one company thinks it will take to get a vehicle moved promptly versus another company's opinion of what it will take. Don't be fooled, there are not carriers committed to take your vehicle at these quoted prices, the company you choose will still have to get to work getting a carrier to commit to move it at the price they quote you.
Your total price breaks down into two parts, the broker's fee (or 'deposit' as everyone calls it) and the carriers fee (your COD amount) Make no mistake about this, EVERYONE YOU ARE GETTING SALES CALLS FROM IS GOING TO BROKER YOUR MOVE. In this industry, there are brokers who try to fool you into thinking that they are the actual carriers and there are an equal amount of carriers who sell themselves on the fact that they have a truck or two but are not being honest about the fact that they broker out 90% of the orders they book. Here is a quick easy way to tell, if a company takes an up front fee, whether they call it a deposit or any other name, they are a broker. Carriers do not take any payment until the vehicle is delivered.
In our opinion, you are crazy to do so. Have you ever been paid up front for the work that you perform for your employer? Why would you pay a fee up front when there are reliable and trustworthy companies like ours that won't ask for it until we provide you with your carriers details?
The average transit time from pick up to delivery on any vehicle going coast to coast will be between one and two weeks. From there you can figure your transit time based on how far your vehicle is traveling, i.e. from either coast to the Midwest might average 3-7 days.