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Protecting your vehicle during car transport

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Home  |  Car Transport   |   Protecting your vehicle during car transport

car transportReleasing your prized vehicle to a complete stranger for car transport can be daunting, whether your car is a genuine luxury item or an old, reliable family heirloom.

Many folks are hesitant to ship a car across the country because they are afraid of damage. Luckily, damage is not standard when shipping a vehicle by door-to-door carrier. Here are a few things to ease your mind about damage during car transport.

One thing many potential customers worry about is road debris flying up and hitting their car. But road debris doesn’t fly around a truck or fly sideways. If a pebble gets kicked up from the traffic in front of the carrier truck, the debris flies into the front of the rig. It’s the front of the truck that faces road debris, not the vehicles on the carrier behind it.

Because of a fear of damage due to road debris, some customers ask for a car cover. But there is no reliable way to keep a cover on a vehicle while in transit. In fact, trying to strap some kind of cover to a vehicle is likely to cause the very damage a customer is trying to avoid. That’s because the force of the wind in transit will lift off some part or corner of the cover or a strap may get loose and flap against the vehicle.

During car transports, damage is not a by-product of being on the road. Think of it this way – nobody wants their vehicle damaged so if most cars were damaged during the process, this industry wouldn’t have evolved!

But accidents do happen from time to time. In the unlikely event your vehicle is damaged in transit, it is due to an accident in traffic or a mechanical issue or human error while loading/unloading.

That is why it is best to take time on pick-up and on delivery to examine the condition of the vehicle, and make good notes. Should you need to file a damage claim because of an accident, documentation is required for a successful claim. Pictures or videos taken on pick-up and delivery are a great way to protect yourself.

Through Ship a Car Direct, not only is your vehicle is fully insured but we also offer an insurance guarantee. Please give us a call if you have any questions about insurance for car transports: 866-221-1664.

Frequently Asked Questions

Answers to Your Car Moving Questions

The hardest thing for people researching car moving companies to understand is that the prices they are getting are not hard and fast gaurantees, but rather ESTIMATES of what one company thinks it will take to get a vehicle moved promptly versus another company's opinion of what it will take. Don't be fooled, there are not carriers committed to take your vehicle at these quoted prices, the company you choose will still have to get to work getting a carrier to commit to move it at the price they quote you.

Your total price breaks down into two parts, the broker's fee (or 'deposit' as everyone calls it) and the carriers fee (your COD amount) Make no mistake about this, EVERYONE YOU ARE GETTING SALES CALLS FROM IS GOING TO BROKER YOUR MOVE. In this industry, there are brokers who try to fool you into thinking that they are the actual carriers and there are an equal amount of carriers who sell themselves on the fact that they have a truck or two but are not being honest about the fact that they broker out 90% of the orders they book. Here is a quick easy way to tell, if a company takes an up front fee, whether they call it a deposit or any other name, they are a broker. Carriers do not take any payment until the vehicle is delivered.

In our opinion, you are crazy to do so. Have you ever been paid up front for the work that you perform for your employer? Why would you pay a fee up front when there are reliable and trustworthy companies like ours that won't ask for it until we provide you with your carriers details?

The average transit time from pick up to delivery on any vehicle going coast to coast will be between one and two weeks. From there you can figure your transit time based on how far your vehicle is traveling, i.e. from either coast to the Midwest might average 3-7 days.

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