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Most Frequently Asked Questions About Car Transport

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Home  |  Car Transport   |   Most Frequently Asked Questions About Car Transport

Shipping your vehicle is not something you do every day so you will undoubtedly have several questions about vehicle transport. Here are a few of the most frequently asked questions regarding car transport to help you better understand the process.

How much does it cost to ship a car?
The cost to ship your vehicle will depend on a number of factors: the size and weight of your vehicle, pickup and delivery location, distance of transport, open or enclosed trailer, and the condition of the vehicle.

How long does it take to ship a vehicle?
This all depends on the location and destination of the vehicle. On average, vehicle transport takes about 1-2 weeks. If you are picking your vehicle up from a terminal, it could take an additional 1-3 days and if it’s being delivered directly to your door it could take an additional 5-7 days. You should keep in mind that delivery times are subject to change due to variables that are out of the carrier’s control such as weather, traffic, and road closures.

Do car transport companies provide insurance?
Most car transport companies include some form of insurance or warranty in their basic price but you should inquire about the specifics of their policy and ask if they offer additional coverage at a higher price.

Can my car be delivered directly to my door?
Many car transport companies will offer door-to-door delivery but it might come at an additional cost. It might also take a little bit longer for delivery.

How far in advance do I need to schedule?
Although this varies depending on the company and the destination of your vehicle, most car transport companies try to be flexible and accommodating but you should plan on booking a minimum of three days in advance but no more than 30.

Can I track my vehicle during shipment?
Most car transport companies will provide you with some sort of tracking information so you can keep up with your vehicle.

How do I prepare my vehicle for transport?
You should clean the exterior of your vehicle and inspect it thoroughly for any damage or scratches. Empty out all personal belongings and make sure there is a quarter tank of gas. You should also check your vehicle’s battery and make sure your tires are properly inflated.

Do I need to be present at pickup and delivery?
It is recommended that you are someone you trust be present at both pickup and delivery. During pickup, you will need to inspect your vehicle and sign the Bill of Lading before your keys can be handed over. Therefore, it is important that you or someone you trust be present at the time of inspection.

Frequently Asked Questions

Answers to Your Car Moving Questions

The hardest thing for people researching car moving companies to understand is that the prices they are getting are not hard and fast gaurantees, but rather ESTIMATES of what one company thinks it will take to get a vehicle moved promptly versus another company's opinion of what it will take. Don't be fooled, there are not carriers committed to take your vehicle at these quoted prices, the company you choose will still have to get to work getting a carrier to commit to move it at the price they quote you.

Your total price breaks down into two parts, the broker's fee (or 'deposit' as everyone calls it) and the carriers fee (your COD amount) Make no mistake about this, EVERYONE YOU ARE GETTING SALES CALLS FROM IS GOING TO BROKER YOUR MOVE. In this industry, there are brokers who try to fool you into thinking that they are the actual carriers and there are an equal amount of carriers who sell themselves on the fact that they have a truck or two but are not being honest about the fact that they broker out 90% of the orders they book. Here is a quick easy way to tell, if a company takes an up front fee, whether they call it a deposit or any other name, they are a broker. Carriers do not take any payment until the vehicle is delivered.

In our opinion, you are crazy to do so. Have you ever been paid up front for the work that you perform for your employer? Why would you pay a fee up front when there are reliable and trustworthy companies like ours that won't ask for it until we provide you with your carriers details?

The average transit time from pick up to delivery on any vehicle going coast to coast will be between one and two weeks. From there you can figure your transit time based on how far your vehicle is traveling, i.e. from either coast to the Midwest might average 3-7 days.

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