There is no doubt that we all enjoy a good deal but when it comes to auto transport, cheaper is not always better. The fact is, there are significant costs associated with loading your vehicle onto a truck and transporting it from one place to another. Therefore, keep in mind that if a shipping quote sounds too good to be true, it probably is. Think of it much like you would buying a car. You wouldn’t buy the cheapest car on the lot because you would assume something is wrong with it and the same is true when choosing a shipping company. Your vehicle is a valuable asset so don’t take your chances on an unreliable shipping company and never base your decision on price alone. Here’s why:
Cheap Prices Usually Mean Hidden Fees
Some companies try to lure customers by offering a lowball quote but what customers aren’t seeing are the additional fees and surcharges that will be tacked onto the bill. If you get a quote that seems drastically cheaper than the others, be sure and ask about extra fees and charges so they can’t sneak them in.
Cheaper Prices Mean Less Customer Service
We have all heard the old adage “you get what you pay for” and the same holds true for shipping companies. Many of these cheaper companies have lower prices because they don’t actually have a customer service department and you are dealing directly with the driver. This can present huge problems if you need to address a problem with delays or damage. Great customer service is worth paying for!
Cheaper Prices Mean Less Experience
Established auto transporters have more experience and this matters when you are shipping a vehicle across the country. This experience may cost you a bit more but it may also save you time and spare you the headache and hassle of dealing with delays or damage.
Cheaper Prices Might Mean Scammers
Unfortunately there are scammers out there who are looking to profit off vulnerable customers. They will try to trick you into paying a deposit for your vehicle transport and then they never show up to pick up your vehicle. One of the best ways to tell if the company is legitimate is by looking on the company website for their six-digit MC Docket number. Every auto transport company is required to be registered by the Federal Motor Carrier Administration and this number is proof of their registration.