For many people, their car is one of the most valuable assets so it’s no wonder they are concerned about the safety of shipping their vehicle. This is a reasonable concern and one of the main reasons why it is so important to research auto shipping companies before turning your vehicle over to them. Many people assume that the car shipping company is responsible for damage or theft but they may be surprised to find that not all companies have a policy that covers the vehicle while it’s in transport. Some auto shipping companies might even have you sign a waiver negating them of any responsibility for potential damage or theft. Therefore, it’s always important to double check the car shipping company’s policy prior to signing a contract, Here are a few other insurance tips you should consider to make sure your vehicle is protected in the event of theft.
Ask the Shipping Company About their Policy
Every auto shipping company should be happy to provide you with a copy of their insurance coverage so you know exactly what they will cover. Be sure to specify whether the car is covered during transport as well or just during the loading and unloading process. Once you have a copy of the insurance policy, make sure to get a signed copy to keep for yourself. Before signing any contracts you need to have proof of insurance in writing.
Check with Your Own Auto Insurance Company
Depending on your policy, your own auto insurance might cover your vehicle while it’s in transport but you can never assume this. You also want to ask whether this coverage is automatic or if you have to supply the auto shipping company with any form of notification of this coverage.
The Bill of Lading
Every auto shipment carrier should present you with a Bill of Lading upon delivery of your vehicle. This is a document that basically shows that your vehicle arrived in good condition. Obviously, if your car is stolen you will not have a Bill of Lading and this should be reported to the insurance company immediately.
Where to File a Complaint
If your vehicle is stolen during transport you will need to report it to your insurance company right away. If the auto shipping company is not cooperating with you and your vehicle was transported across state lines, you may also file a complaint with the U.S. Department of Transportation.
Frequently Asked Questions
Answers to Your Car Moving Questions
The hardest thing for people researching car moving companies to understand is that the prices they are getting are not hard and fast gaurantees, but rather ESTIMATES of what one company thinks it will take to get a vehicle moved promptly versus another company's opinion of what it will take. Don't be fooled, there are not carriers committed to take your vehicle at these quoted prices, the company you choose will still have to get to work getting a carrier to commit to move it at the price they quote you.
Your total price breaks down into two parts, the broker's fee (or 'deposit' as everyone calls it) and the carriers fee (your COD amount) Make no mistake about this, EVERYONE YOU ARE GETTING SALES CALLS FROM IS GOING TO BROKER YOUR MOVE. In this industry, there are brokers who try to fool you into thinking that they are the actual carriers and there are an equal amount of carriers who sell themselves on the fact that they have a truck or two but are not being honest about the fact that they broker out 90% of the orders they book. Here is a quick easy way to tell, if a company takes an up front fee, whether they call it a deposit or any other name, they are a broker. Carriers do not take any payment until the vehicle is delivered.
In our opinion, you are crazy to do so. Have you ever been paid up front for the work that you perform for your employer? Why would you pay a fee up front when there are reliable and trustworthy companies like ours that won't ask for it until we provide you with your carriers details?
The average transit time from pick up to delivery on any vehicle going coast to coast will be between one and two weeks. From there you can figure your transit time based on how far your vehicle is traveling, i.e. from either coast to the Midwest might average 3-7 days.