Archive for March 22, 2012

Auto Transport Reviews that really help

Here’s a great recommendation from an auto transport review site. Not only was the customer happy, but also he raised some good points about the transport process. Of course we love hearing auto transport reviews when a customer is pleased with the service and that is exactly what many potential customers want to read when they are doing their research on us. But car shipping reviews can also be very informative and help first-time shippers gain more insight into the process. All of the most common shipper concerns were mentioned in Charlie’s feedback, so let’s take a closer look…

“I have a friend in the industry so I knew the general issues, the fact that you have to find a market price to get someone to take your car, etc. Tom helped me understand his pricing proposal.”

We’ve all gotten used to a fair amount of belt-tightening, coupon-clipping and bargain hunting, but looking for the cheapest price on your transport may lead to misunderstandings about pricing in the transport industry. The cheapest quote you get may not be the best bargain, as it might not be priced to confirm a carrier immediately (or in your time frame). It is important to be aware that carrier availability is regular, but not always available “on demand” for a budget-friendly price. Your needs may require a pricing adjustment so it’s important to find a representative - like ours - who takes the time to assess your situation and suggest your pricing options.

“Tom helped me understand … the logistics in that my first available date was the last day I was in town. He worked to get my neighbor’s information if he was the person that gave the keys to the carrier.”

As mentioned earlier, carrier availability is regular but it is not always immediate or “on-demand”. (And that’s true no matter how much notice you give us when you place your order.) It’s always a good idea to allow for some flexibility – either with your timing or with your pricing. In Charlie’s case, he needed his car up to his last day in town. Some customers can make their cars available a day or two before their “drop-dead” deadline. Or some customers have a friend or family member as a back-up, like Charlie did. Or some customers prefer to let a better price point be their “back-up”.  Let us know where you can be flexible as well as your restrictions so we can help you troubleshoot your move.

“The carrier…allowed me to send a couple boxes in the trunk.”

This is an interesting point, because we don’t actually recommend shipping personal belongings in your vehicle. We can’t, because technically our license doesn’t allow us to accommodate that. But in practice, some drivers will overlook a box or a bag of non-valuable items left in the trunk. You definitely don’t want to try to cram your vehicle with the contents of your bedroom, or all of your favorite computer equipment, or your grandpa’s violin collection. A driver can’t overlook that, for a few reasons. If it affects the weight of their load, it requires them to charge you more or make you remove items. Hundreds of pounds of additional weight can also increase the chance of undercarriage damage to your vehicle. Not to mention that items left in the vehicle can’t be insured (because technically they aren’t supposed to be there.) In this case, Charlie and his driver took a risk. But even if you are willing to chance it, ultimately it’s the driver’s decision.

Thanks to Charlie for the great recommendation and food for thought! As you read car shipping reviews, consider the issues and expectations other customers have especially if they match your concerns. Please give us a call or shoot us an email if you have any questions about any auto transport review or our comments here. Happy shipping!

Why Gas Prices Affect The Cost to Ship a Car

If you’re concerned about the rising cost to ship a car, you are not alone.

Let’s face it, we are ALL getting hammered at the gas pump these days. I have slowly watched my friendly neighborhood gas station’s prices go up 50 cents per gallon over the last month or so.

It’s killing me, I know it’s killing you.

But imagine if you drove an 18 wheeled Car Carrier that only got 5 or 6 miles to the gallon.

Brother, that will make your operating costs soar and your profit margin *shrink*.

So what we are seeing nowadays is the cost to Ship a Car slowly rising as well. Nothing drastic, maybe 50 dollars here, perhaps 100 there.

It’s not the Car Carriers trying to gouge you in any way, they are merely adjusting their prices to accommodate their increased operating costs.

As gas prices come down, the cost to ship a car will come back down as well.

It’s why we always recommend that you check your price closer to the actual date that you move your car.

I know the prices we quoted last month are no longer getting cars moved, and by next month, if prices come down, you could end up paying more than you need to for car shipping.

Be patient, we are all in the same boat.

Free Car Shipping Quote

 

Car Shipping (without the Headache)

car shippingThe process of car shipping may not be as easy as you think, but it doesn’t have to be a headache either. Car shipping is something that most people have never done before, so when it comes time to ship a car there are many questions that need to be answered.

We have created this blog to give you ongoing information that will hopefully answer all your car shipping questions.

The way the car shipping process starts for most people is through and online search. What you will get when looking on google or bing or other search engines are the names of literally hundreds of car shipping companies.

We recommend a couple of key things to look for when checking out these companies:

  • What is their BBB Rating and are they accredited?

The reason this is so important is that there are too many fly by night companies out there. They may create a pretty website and make some nice promises over the phone, but eventually they are going to show their true colors and when they do, their previous customers will have no choice but to turn to the BBB.

In order for them to have a good BBB rating they will need a low volume of complaints, but most importantly, they will need to demonstrate that they address and resolve those complaints with their customer. Otherwise they will end up with an “F”. (as if F-orget about this car shipping company).

  • We are Rated ‘A’ as well as Accredited.

The next thing that is a great idea while doing your research on car shipping companies is to look for their Auto Transport Reviews.

  • Look at Transport Reviews or Transport Rankings.

More and more these days, websites are created that are venues where people can go to share their experience with a particular car shipping company. And reading another person’s experience can be a good indicator of what your experience with that company may be like.

If the site allows for responses from the company, then we DEFINITELY recommend reading those too. If the company’s response is “this customer is wrong and here are all the reasons why blahblahblah” then do you really want to be the next customer they blame their poor service on?

Read reviews and you’ll see what we mean.

  • We are 5 Star Rated by both Transport Reviews & Transport Rankings.

But of course, the biggest thing to look for in a Car Shipping Company is a customer service representative that will help you through the process of shipping your car.

We pride ourselves on having the friendliest and most knowledgeable customer service staff in the car shipping industry.

We don’t do pressure sales, because that doesn’t benefit either of us. Our staff will help you understand the process of shipping your car and will do their best to make your move go as smoothly as possible.

When you are ready, you can find out what we are talking about by calling:

866-221-1664

or online: